Start With Evidence
Check allowed extensions, MIME validation, file size, upload destination, access permissions, and notification behavior. Capture the exact symptom before changing settings so the next person can see what was tested.
Problem
Review WordPress file upload forms for allowed types, size limits, storage path, malware risk, privacy, and moderation.
Problem
For: WordPress site owners, marketers, agencies, and WooCommerce teams responsible for email and lead workflows.
Workflow
Check allowed extensions, MIME validation, file size, upload destination, access permissions, and notification behavior. Capture the exact symptom before changing settings so the next person can see what was tested.
Limit file types, protect storage, scan or moderate uploads, and remove upload fields when not required. Keep the change narrow, reversible, and tied to the layer that actually owns the problem.
Web Plura Diagnostics - Site Health, Email, Hosting, and Update Risk Advisor and Web Plura Site Operations - Forms, Lead Capture, Marketplace, and Update Readiness can help organize the local review, evidence, or handoff path where the product documentation verifies that workflow. Free WordPress.org plugins should be the first step when the local workflow is enough.
Diagnosis
Escalate when the issue involves hosting/network controls, payment-provider account state, private customer data, destructive restore work, or a code-level failure that cannot be safely confirmed from wp-admin.
References