Terms of Service
Effective date: June 29, 2026. These terms govern use of Web Plura public pages, WordPress plugin workflows, cloud account services, subscriptions, reports, and support channels.
Important distinction
Web Plura separates free local plugin capability from paid Pro/cloud capability. The configured payment provider may process paid checkout transactions, but WPlura remains responsible for product access, account support, and entitlement decisions.
Agreement
By using Web Plura services, creating an account, connecting a plugin to cloud services, or using product workflows, you agree to these terms and referenced policies.
The Privacy Policy, Cookie Policy, Acceptable Use Policy, Data Processing Addendum, Service Level Agreement, and Responsible Disclosure policy may apply depending on your account, product, and workflow. Payment-provider buyer terms and payment-provider refund rules may also apply to provider-processed transactions.
A signed customer agreement or product-specific order form may control for that customer where it expressly conflicts with these public terms. Otherwise, these public terms apply.
Service Model
Public pages, SiteCheck entry points, documentation, pricing pages, contact forms, and legal resources are provided for evaluation and communication.
Plugins act as local site agents inside WordPress admin. They must use WordPress-safe admin flows and must not collect cloud account passwords.
Cloud services provide hosted authentication, subscriptions, entitlements, reports, durable workflow state, billing, support, and product-scoped operations.
Customer Responsibilities
Web Plura tools can affect security, backups, reports, and operational decisions. Customers are responsible for authorized and careful use.
Commercial Terms
Plan eligibility, subscriptions, renewal behavior, cancellation, refunds, payment-provider checkout records, and cloud entitlement are handled in cloud account workflows or signed customer agreements.
Some products include local plugin behavior that can operate without a paid cloud subscription. That local capability is described by product.
Cloud features may require activation, entitlement checks, payment status, usage limits, and customer account permissions.
WordPress plugin admin pages must not collect cloud account passwords. Cloud login and registration happen through hosted cloud-auth surfaces.
Refund and Cancellation Policy
Subscriptions may be cancelled for future renewal. Refund eligibility depends on the Refund Policy, payment-provider transaction handling, verified service facts, and mandatory consumer rights.
Support Boundaries
Customers should not expect large-company service coverage, emergency managed support, or unlimited custom help unless a written paid agreement says so.
Web Plura is operated as a small independent product, not a large managed-service provider or outsourced WordPress maintenance team.
Support is limited to reasonable product questions, account access, billing questions, security reports, and product defects related to Web Plura services.
Support does not include unlimited customization, full site repair, emergency incident response, hosting administration, site cleanup, custom development, third-party plugin debugging, SEO work, legal advice, tax advice, or business consulting unless a written paid agreement says so.
Web Plura may decline, limit, pause, or close support requests that are abusive, repetitive, outside product scope, missing required evidence, unsafe, unlawful, or unreasonable for a small independent service.
Customers remain responsible for their WordPress site, hosting, backups, access control, compliance, payment provider configuration, business decisions, and customer relationships.
Website Terms of Use
Use public pages, documentation, pricing, product descriptions, and policy pages responsibly and verify product fit before purchasing.
Limitations
Web Plura products are designed to improve visibility, response, governance, and operational readiness. They do not guarantee prevention, detection, follow-up success, backup success, restore success, revenue recovery, uninterrupted service, or elimination of all incidents.
To the maximum extent permitted by applicable law, public pages, plugin software, and cloud services are provided on an as-is and as-available basis, except where a signed agreement or applicable law states otherwise.
Active Product Annexes
Only Diagnostics and Revenue Shield are currently shown as active free and Pro product families on the pricing page.
Legal Identity
