Marketing Website
Public product, documentation, pricing, legal, tools, and resource pages served from wplura.com.
Status
Service availability and incident routing
Use this public status page to check broad Web Plura availability, separate public-site issues from customer-account work, and route private incidents through support.
Coverage
What this status page covers
Public status avoids customer data, secrets, stack traces, private report links, and admin-only configuration.
Customer Portal
Authenticated account, connected-site, support ticket, billing, subscription, scan, and report workflows.
Cloud APIs
Public API health, plugin connection, scan coordination, backup workflow, commerce, and product-service endpoints.
Incident Prep
Before escalating service-impacting issues
A short, complete report helps support distinguish a public outage from a site-specific, account-specific, billing, or plugin-local problem.
- Check whether the issue affects a public page, authenticated customer flow, WordPress plugin action, billing step, or support request.
- Capture the affected URL, account email, product name, approximate time, browser or plugin version, and any visible request ID.
- Use the support portal for account-specific incidents; keep secrets, raw logs, private report URLs, and customer data out of public channels.