Start With Orders
Review order notes, status transitions, failed/pending counts, payment method concentration, and refund or coupon patterns.
Guide
WooCommerce Checkout Troubleshooting Guide
Diagnose pending payments, failed gateway callbacks, checkout loops, abandoned carts, and order-state confusion without guessing.
Problem
Checkout failures can look like customer behavior, gateway problems, webhook failures, plugin conflicts, stock problems, or cache issues.
For: WooCommerce owners, store operators, and technical support teams.
Workflow
What to review
Check The Path
Test cart, checkout, payment return, thank-you pages, webhooks, and mobile checkout behavior with cache/CDN rules in mind.
Prioritize Value
Estimate at-risk value before deciding whether a recovery workflow or gateway investigation deserves immediate work.
Table of contents